What are the steps, emotions, questions, and behaviors your users or customers are likely to experience? User journeys answer that question and more. Learn how to define one to support content strategy and planning.
Curriculum (Access is for 60 days)
User Journeys That Work for Content
days after you enroll
Introduction to User Journeys
Documenting User Journeys
Ways to Use User Journeys
Mapping Content to the Customer Journey
Delivering Content Experiences
Access is for 60 days.
or pay in installments:
A standalone course on user journeys for content.